Exporting ETC Eos Console Logs

Sometimes it is necessary to export logs from ETC Eos consoles for identifying, recreating, and resolving Vor issues.

Logging What Eos Sends to Vor

Eos has a built in diagnostics tab, showing what's happening in real time. As Vor communicates with Eos using OSC, and these messages are not logged by default it is necessary to enable an additional level of logging to capture these messages

1. Hold the Tab key, type in 99 then release the Tab key

2. On the right hand side of the tab, ensure Outgoing OSC is set to On (Outgoing OSC (On))

3. Without closing the diagnostics tab, run the sequence with the issue

Adding Flags in Eos Logs

If you notice an issue with Vor pushing Displays and Record at the same time will insert a flag in the Eos logs helping point us in the right direction

Exporting Eos Logs

1. Open the browser by tapping Displays

2. Choose Logs

3. Insert a USB drive

4. Double click the name of the drive under Logs

5. The console will export the logs (this may take a moment)