Blackmagic Device Not Visible

If you Blackmagic capture card is plugged in, powered, and visible in System Information but not visible by Vor or Blackmagic Media Express follow the steps below:

  • Unplug your Blackmagic Device

  • Open Finder

  • In the Menu Bar click Go then Go to Folder

  • Type in /Library/Application Support/Blackmagic Design/Blackmagic DeckLink

  • Double click on DesktopVideoHelper

  • Close the window that appears

  • Plug in your Blackmagic Device

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